Don’t waste your time!!! There are at least 2 U-Haul rentals in Crestview and maybe other companies. This place AND Budget have lost my business forever!!! The other day, I used my debit card to get a Budget truck so we get stuff from storage and bring it here. Had to pay a deposit and the cost would be deducted from deposit. The guy said that my deposit would be released by Budget when the truck was released or on Monday if it were after 12. Weeeeel, it's now Wednesday and still not. I called the place on Monday and talked to the other guy. He was rude, nasty, and very condescending. Acted like one of those men that go "oh you wouldn't understand." Like I was totally stupid. So I waited until today. More than 48 hrs after truck was checked in, called Budget. According to them, it's 7 business days. I will NEVER spend another penny on Budget and no only that, I will give them and the local place, bad reviews. ALL over the place!!! On their websites and on Facebook. Told the person that I spoke to today at the 800 # that had I known that it was 7 business days (not just days, business days—-next Tuesday or Wednesday), that I would’ve gone to U-Haul. At very least another company.....
June 6, 2018, 3:09:51 pm