Could not have been a worse move. Unprofessional, lost over 22 boxes and items, took no accountability and we still do not know where our belongings are located. Do NOT use them for your move. after waiting 6 weeks for resolution, I am writing this review with zero resolution. Please do not choose them for your service. With all of the options, there are plenty of other movers to consider. If you choose them and have a similar experience after reading this you have no one to blame but yourself. If you are considering, please ask the President Robert Long about my move. My family and I offered every out possible and he could not have been more evasive, avoiding responsibility after receiving a list of issues with the pack, billing, moving, drop, and storage. We spoke on the phone multiple times and after promising a partial refund and other assistance, it has been 6 weeks and I have had NO communication and NO outcomes as promised. Issues with every single aspect occurred and as i mentioned, no resolution or communication for 6 weeks. Please, please consider someone else. As I mentioned, this review is 6 weeks later after ample opportunity to correct and this did not occur.
August 31, 2020, 11:18:54 pm