Had this on autopay through my bank and every month get an email stating it’s late and assessment of $10.00 late fee! Numerous attempts to call and email, no response!

My unit had a roof leak. Damaging alot of my property. The managers responce when confronted about the roof was well u should of had insurance, if your belongings were of value. No I'm sorry. Can we move u to a new unit? I'll give u a mth free? She stopped answering my phone calls. No ones ever there during office hours to take my payment either. So my 5 children, myself and husband (who were homeless @ the time) lost everything we own, every baby book, pic, air loom, Ect bc this manager took it upon herself to then pack up and throw away everything bc it was no longer salvageable.