There's a reason why Joey's Storage company does not have a Facebook business page....the MOST HORRIBLE customer service. They messed up not noting my payment and locked me out of my unit right before I had to leave on a trip. They made me wait over 20 minutes to take the lock off and then proceeded to tell me I paid late, which I absolutely, 100% did NOT pay late. My check cleared the bank on the 9th and I paid it on the 6th (it was due by the 3rd with a 5 day grace). They told me they didn't get it until the afternoon on the 8th after they put a lock on it in the morning. Which doesn't make any sense because it wasn't technically late until the 9th so why are they putting a lock on it already..? Also, I was there at my unit on the 10th and got in no problem. Tammy the manager told me I should be happy they didn't charge me a ten dollar late fee!! Seriously, is this happening right now!!? After they are the ones that made the mistake, made me have to wait and then I had to rush to leave on my trip barely making it! They just didn't note the payment, obviously, and then tried blaming me for the whole mishap. It was the nightmare service experience you absolutely dread. I understand mistakes, I make them, everyone makes them but I make a strong effort to be quick to apologize and always own my mistake. Not blame others for it! Funny, how before internet and social media it is estimated a person who just experienced bad customer service told an average of 13 people...nowadays its more like 1300 people... and if that disgruntled customer owns a blog with 120,000 subscribers it can be quickly reach many many many. Just saying, not a nice or smart way to run a business because it's inevitable, what you give out is what you get back. Always.