Last Thursday Chris came over to give me a quote for both local and interstate. I also asked if they had storage, which he said yes. I told him if I didn't find a place local I'd have to move out of State. In turn store my things til I got the rest of the funds to do a interstate move. His attitude changed when I said that. I am a disabled Marine Veteran. I don't have a lot saved, so would need to check on funding or a loan. He left quickly. I called the office Friday to let them know I forgot to include my storage unit in the quote s. Not once since then did I get a call back. At all. No quotes. Nothing. Pathetic. Just wanted a quote so I could see if I could cover it all or have to get a loan or help. Obvious this company looks down on people like me. All I said was I may need to get help in funding the move if went Interstate. Apparently Butte County Veteran Services was done wrong also. Read their review on google. When called the Corporate office in Michigan was told as their way of not getting involved that it was a franchise......