Speedy G Towing Service Inc in Barrington

Type: Truck rental

Phone: (224) 293-0142

City: Barrington, Illinois

Address: 50 W Higgins Rd, Barrington, IL, 60010

Business hours

Mon-Fri: 9 am - 5 pm
Sat-Sun: 9 am - 2 pm

To get a quote or place an order, please call (224) 293-0142
Customer's reviews 2 Write your review

On April 19, 2023, my wife, while driving home from school, was ran off the road on I-290 East in Hillside and got a flat tire. She Googled “towing companies by me” and Speedy G Towing came up. She called at 4 p.m. and was told by the dispatcher that a tow truck would be there in 25-30 minutes. I went to Discount Tire in Countryside to meet her. At 4:45 p.m. I called her. She was still waiting. She called and was told the truck was 10 minutes out. At 5:15, I called her, still waiting. Weather is starting to get bad (bad thunderstorm rolling in). She calls again, told he’s stuck in traffic but is 5-10 minutes away. 6:05 p.m. - still has not arrived. I depart to drive up to her to change the tire in the rain. At 6:20, while I was five minutes from her, the tow truck finally arrived. I turned around to meet her back at Discount Tires. She asks the driver why was he so late. He tells her that he didn’t get the call from the dispatcher UNTIL 5:30 p.m. SO, she had been sitting on the shoulder for 90 minutes, during rush hour and bad weather, thinking the truck was on its way AND was told several times that it was. ALL LIES.

I called the number and discovered that they are based in Schaumburg, about 25 miles away. I have her screenshot of her search, says Hillside, IL.

I asked to speak to the manager but he was gone for the day. We were charged $525 (60 miles roundtrip at $4.00 per mile, a $90 fuel surcharge, and a $195 hook/tow charge). RIDICULOUS. Have called multiple times for five days to speak to the manager. Have left messages, been hung up on, or goes directly to voicemail. He has never called back.

We looked at their Yelp and Google Reviews. ABSOLUTELY HORRIBLE. But when you’ve just been run off the road and you Google “tow truck near you,” you’re not in the right frame of mind to look at reviews.

Hopefully this REVIEW will help other stranded motorists avoid this company and the awful experience that we had.
May 23, 2023, 3:36:57 pm
DO NOT USE They will rip you off. Over $600 for a 30 mile tow.
May 10, 2023, 12:15:25 pm
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