Effectively an extortion racket. My car was stuck at the end of my driveway and this company was the first result. They had an ad saying their prices started at $65. When I called and asked for a tow they said they'd be there in 10-20 minutes. When I asked for a price, they obfuscated. When my tow finally showed up nearly an hour late and after 3 calls asking the dispatcher where the driver was, I asked him the cost and he said he didn't know. He hooked up my car and pulled it the 6 inches or so it needed to go.

Then with my car still latched to his truck he told me the cost was $320. I immediately called the dispatcher who claimed this was a "standard fee" (it is not, no reputable tow company would charge such a ludicrous amount). Additionally, he refused to speak to my insurance.

With my car now effectively being held hostage and already being late to work I had no choice but to pay. Now, about four hours later I still have yet to receive the receipt they claimed they would be texting me (they have my number, there is no excuse). Make no mistake, this is extortion. They obfuscated their prices (which are not openly listed on their website), have yet to provide me with a receipt, charge blatantly grossly inflated fees, and forced me to pay under the threat of confiscating my car.

I have already filed complaints with the FTC & BBB, I will also be disputing the charge with my bank. This company engages in blatant extortion & price gouging, how they have not been shut down is beyond me.

WORST TOWING COMPANY EVER!

On April 19, 2023, my wife, while driving home from school, was ran off the road on I-290 East in Hillside and got a flat tire. She Googled “towing companies by me” and Speedy G Towing came up. She called at 4 p.m. and was told by the dispatcher that a tow truck would be there in 25-30 minutes. I went to Discount Tire in Countryside to meet her. At 4:45 p.m. I called her. She was still waiting. She called and was told the truck was 10 minutes out. At 5:15, I called her, still waiting. Weather is starting to get bad (bad thunderstorm rolling in). She calls again, told he’s stuck in traffic but is 5-10 minutes away. 6:05 p.m. - still has not arrived. I depart to drive up to her to change the tire in the rain. At 6:20, while I was five minutes from her, the tow truck finally arrived. I turned around to meet her back at Discount Tires. She asks the driver why was he so late. He tells her that he didn’t get the call from the dispatcher UNTIL 5:30 p.m. SO, she had been sitting on the shoulder for 90 minutes, during rush hour and bad weather, thinking the truck was on its way AND was told several times that it was. ALL LIES.

I called the number and discovered that they are based in Schaumburg, about 25 miles away. I have her screenshot of her search, says Hillside, IL.

I asked to speak to the manager but he was gone for the day. We were charged $525 (60 miles roundtrip at $4.00 per mile, a $90 fuel surcharge, and a $195 hook/tow charge). RIDICULOUS. Have called multiple times for five days to speak to the manager. Have left messages, been hung up on, or goes directly to voicemail. He has never called back.

We looked at their Yelp and Google Reviews. ABSOLUTELY HORRIBLE. But when you’ve just been run off the road and you Google “tow truck near you,” you’re not in the right frame of mind to look at reviews.

Hopefully this REVIEW will help other stranded motorists avoid this company and the awful experience that we had.

DO NOT USE They will rip you off. Over $600 for a 30 mile tow.