Type: Mover
Phone: (352) 237-7100
City: Ocala, Florida
Address: 445 S.W. 52Nd Avenue, Ocala, FL, 34474
Business hours
Monday - Friday: 8am to 5pm
Sat: Closed
To get a quote or place an order, please call (352) 237-7100
Customer's reviews
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Erin S
Erin S
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Your location
Hughes Relocation Services
445 SW 52nd Ave Ste 800, Ocala, FL 34474
Mover
Erin Sacks
217 points
Edited 9 minutes ago
*EDIT UPON RESPONSE: DO NOT TRUST THIS BUSINESS. THEIR RESPONSE PERFECTLY SUMS UP THEIR WORK. DEFLECTION, BROKEN PROMISES AND EMPTY APOLOGIES THAT END UP WITH YOU BEING DISAPPPOINTED. DO NOT USE THIS COMPANY, HEED MY WORDS. THEY ARE THE WORST!!!!!!!!!!!
Unfortunately zero stars isn't an option. Hughes was unfortunately given to us as our Estimator and move coordinator contracted with United. Bruce was our Estimator who failed to properly estimate the load, missing by THOUSANDS of pounds. Even after missing the estimate during the transfer from the loading truck to warehouse, they still underestimated, resulting in an improper dispatch to a driver. A significant portion of our household goods (all kitchen items, kids clothing and other major essentials) were left behind. General Manager Reno confirmed the entire mess, including the improper decision to crate remaining items, was Hughes' failure. For the next 3 weeks it was nothing but lies and empty promises. Our goods were lost for some time, then found then delayed over and over again. Hughes committed to financial compensation for their grave errors to be discussed once goods arrived. Still to this day, no reach out or resolution from them- not to mention we are still missing boxes from inventory.
We paid $11,000 to avoid the pains of moving, yet because of the sloppy, dishonest and unprofessional nature of Hughes who doesn't even have the integrity to follow through on their commitment to make this right, this has been a nightmare.
Do not, under any circumstances allow Hughes Relocation to be involved in your move- Whether independent or via United or Mayflower.
Untrustworthy.
A BBB complaint has been filed and all continued effort to bring consumer awareness to this company will continue. Businesses should never be allowed to operate like this and this will not be dropped as long as Hughes continues to pretend they can skirt responsibility for their admitted failures.
August 16, 2025, 3:56:55 am
Your location
Hughes Relocation Services
445 SW 52nd Ave Ste 800, Ocala, FL 34474
Mover
Erin Sacks
217 points
Edited 9 minutes ago
*EDIT UPON RESPONSE: DO NOT TRUST THIS BUSINESS. THEIR RESPONSE PERFECTLY SUMS UP THEIR WORK. DEFLECTION, BROKEN PROMISES AND EMPTY APOLOGIES THAT END UP WITH YOU BEING DISAPPPOINTED. DO NOT USE THIS COMPANY, HEED MY WORDS. THEY ARE THE WORST!!!!!!!!!!!
Unfortunately zero stars isn't an option. Hughes was unfortunately given to us as our Estimator and move coordinator contracted with United. Bruce was our Estimator who failed to properly estimate the load, missing by THOUSANDS of pounds. Even after missing the estimate during the transfer from the loading truck to warehouse, they still underestimated, resulting in an improper dispatch to a driver. A significant portion of our household goods (all kitchen items, kids clothing and other major essentials) were left behind. General Manager Reno confirmed the entire mess, including the improper decision to crate remaining items, was Hughes' failure. For the next 3 weeks it was nothing but lies and empty promises. Our goods were lost for some time, then found then delayed over and over again. Hughes committed to financial compensation for their grave errors to be discussed once goods arrived. Still to this day, no reach out or resolution from them- not to mention we are still missing boxes from inventory.
We paid $11,000 to avoid the pains of moving, yet because of the sloppy, dishonest and unprofessional nature of Hughes who doesn't even have the integrity to follow through on their commitment to make this right, this has been a nightmare.
Do not, under any circumstances allow Hughes Relocation to be involved in your move- Whether independent or via United or Mayflower.
Untrustworthy.
A BBB complaint has been filed and all continued effort to bring consumer awareness to this company will continue. Businesses should never be allowed to operate like this and this will not be dropped as long as Hughes continues to pretend they can skirt responsibility for their admitted failures.
