Two Men and a Truck in Gulfport

Type: Mover

Phone: +1-228-220-0159

City: Gulfport, Mississippi

Address: 4613 Tennessee Avenue, Gulfport, MS, 39501

  • Boxes & Packing
  • Long distance (national) moving

Business hours

Monday 8:00 AM to 5:00 PM
Tuesday 8:00 AM to 5:00 PM
Wednesday 8:00 AM to 5:00 PM
Thursday 8:00 AM to 5:00 PM
Friday 8:00 AM to 5:00 PM
Saturday 8:00 AM to 12:00 PM
Sunday Closed

http://www.twomenmissgulfcoast.com

Service Area: Bay Saint Louis, Biloxi, Brooklyn, Carriere, Diamondhead, Diberville, Gautier, Gulfport, Hattiesburg, Kiln, Leakesville, Long Beach, Lucedale, Lumberton, MC Henry, MC Lain, Moss Point, Ocean Springs, Pascagoula, Pascagoula, Pass Christian, Pearlington, Perkinston, Picayune, Poplarville, Saucier, Stennis Space Center, Vancleave, Waveland, Wiggins

To get a quote or place an order, please call +1-228-220-0159
Customer's reviews 1 Write your review
For those of you in the market to hire a moving company to help you relocate… buckle up.

My wife and I just hired TWO MEN AND A TRUCK, the Gulfport location, to help us move. My opinion of this organization is mixed. I offer it now to those of you looking to decide on one or the other.

I can’t speak highly enough of the three men assigned to pack a truck with my family’s belongings. They were professional, efficient, and most of all, concerned with making the overall customer experience the best that it could be. Standing ovation to these three men!!!

That said, the booking/office/administration staff overseeing the Gulfport location lacks something with which to be desired. The initial call was made to get a “rough estimate” of what it would cost to procure the services. We wanted to know if the juice was worth the squeeze. During the initial call, an “estimate” of what was in our house was offered for an “estimate” on costs associated with the service.

When the men arrived to begin moving, they were told to only move the items that were given in the initial estimate. When we called the company to ask why our contents wouldn’t fit on the truck that they sent, I was told that I could have another truck and more movers for an additional cost.

Now, I called and spoke to the woman who originally booked the service and her manager. These two women were only preoccupied with explaining that we should’ve given them a better “estimate” of what was to be moved. As if an “estimate” (defined as: an approximate calculation or judgment of the value, number, quantity, or extent of something) was a final inventory. When I attempted to answer the questions asked of me, by the manager, she interrupted me with “I will have my men remove everything from that truck right now.”

Once she finished her explanation as to how and why she was right, she had the audacity to ask me if I wanted the additional truck and movers… for an additional fee, of course. The company was paid just shy of $2,000 and I still have, at least, a 16’ moving truck of items to move from my family home.

This company is in the business of moving people. It’s all they do. Ever. A better explanation as to what is a necessary item count (down to the individual box) in the initial “estimate” or, God forbid, an “I’m sorry that we weren’t clear in our first conversation”, would have been enough for me to spend more money and get another truck.

However, this company cares about making sure they are right, above all else, and couldn’t care less about the overall customer experience… to the extent of blatantly disrespecting the customer. If you’re still reading, and care about where your thousands of dollars are spent, I unequivocally do NOT recommend this company. Your dollars are better spent anywhere but here.
September 28, 2021, 2:32:23 pm
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