I been with Midway storage Il since 2012 Friday October The 15th 2017 I retrieve all of my things I was in disbelief majority of all of my belongings was covered and urine I spoke with the front desk Ashley I asked her to come back here because it was a problem with my unit she was very nonchalant about my situation I had to ask her to take pictures she tells me do you have insurance that is what insurance is for I was heartbroken and disbelief all of my things covered In rat poop and urine things that I can never get back my mother passed Away in 2013 my sister passed away 2016 I had a lot of memories with my furniture which was in good condition before I brought it to that facility I would advise anyone Who have anything at Midway storage located in Blue Island 2341 West 35th place to pick your things up if they're valuable to you because Lord knows mine was valuable to me some things just can't be replaced there goes my memories.