I had reserved a trailer for 1130. Yes I arrived at 12, but upon my arrival I find a guy lying in a recliner with his boots off watching tv. I tell him I've reserved a trailer and he asks what size. I tell him the size and he says he'll have to look outside. We get outside and the trailer size I'd reserved was not there. I verified the address and asked why the trailer wasn't there. He asks when my reservation was for. I tell him the time and he tells me they just rented the trailer out 15 min ago and that I should've called if I was going to be late. 1. Uhaul didn't provide a number to call, only an address when I made my reservation. 2. You mean to tell me you just rented out the very trailer I'm asking about 15 min ago, yet you have to go outside to see if it's there? 3. You rented three trailer 15 min ago, (~1145) and had enough time to get cumfy in your recliner just prior to my arrival and didn't mention having just rented it when I first ask about it? Don't believe your story, won't come back to this location.