A1 Rent All Inc in Plainwell

Type: Truck rental

Phone: (269) 685-5295

City: Plainwell, Michigan

Address: 68 10th St, Plainwell, MI, 49080

Business hours

Mon-Fri: 8 am - 4 pm
Sat: 8 am - 1 pm

To get a quote or place an order, please call (269) 685-5295
Customer's reviews 1 Write your review
This company is predatory. Stay away.

I rented a U-Haul trailer on Saturday morning for $39 and was told it needed to be back early Sunday morning (despite them being closed from 5 Saturday until 8 Monday), and that I'd receive a text with after-hours instructions. When I clicked on the text it said it was expired and gave no further info. I brought the trailer back on Saturday evening and left it where I'd picked it up.

I got an invoice Monday morning for $140. When I asked the reason I was told that I hadn't followed checkin procedures. The trailer was in place, required no cleaning, and cost the company no lost revenue. Why would a reasonable company that cared about its customers do this?
October 18, 2021, 3:13:53 pm
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