HORRIBLE SERVICE My issue with this this place is that they were extremely rude and treated me ans my kids like garbage. I rented a uhaul truck onlne and went in with my kids to purchase it at the lincolnway store and upon the customer service guy giving me my key to the truck he stated that there werent enough seats for all of us so he wouldnt give us the truck until we had someone pickup some of my kids. I assumed there were bucket seats like the other uhauls i rented and i guess there wasnt in this one. SO we waited an hour standing up in that tiny store for my mom to come get one of my kids. He didnt give me a good look at the truck cuz i also thought there was going to be a ramp on it but there wasnt. so by the time i went to pickup my washer and dryer at the store i realized i couldnt get them off the truck once i got them home.i tried but the washer got damaged and was unusable. i called uhaul to complain and the store lied to uhaul and said they tried to call me. months later in out a washer and money i paid to rent the truck. i would go to any other uhaul in the area!!!