Driver David was excellent. DO NOT trust Jerry the estimator. He will tell you whatever to get the contract sign. I showed him a laser engraving machine I had. Showed the crating material for it and ensured me it would be loaded onto the truck without the need of a forklift. When the loaders arrived they told me I had to rent the forklift. At the tune of an additional $1,200 Alex moving and Storage would not compensate additional fee I incurred even though Jerry stated it would not be needed. So after paying over $30,000, I had the additional fee of $1,200. Communication with the office, Yumma, was unprofessional. Stated she would call me back and after a week, no return call. Spoke to Jasmine who stated she would call back that afternoon, no return call.

Should have gone with the lesser company that told me they would have a forklift at the load and unload. Sad thing is I told Jerry this and he again ensured me a forklift was not needed.

Needless to say, we did have some damaged property so now filing that claim. Can't say I am confident in that process but will see.