Nelson North American in Lake Forest

Type: Mover

Phone: (949) 582-0380

City: Lake Forest, California

Address: 25742 Atlantic Ocean, Lake Forest, CA, 92630

To get a quote or place an order, please call (949) 582-0380
Customer's reviews 1 Write your review
These people are scam artists. Avoid them at all costs and use someone else.

We had them move us from California to Tennessee. We should have read these Yelp reviews first.

In this case we had the estimator come out and look at our items, as you would think would be the process. He gave us a quote to move the items, which we accepted and paid.

On moving day, they arrived and suddenly said they had to crate our aquarium. We said Okay, not knowing any better.

They nailed boards all around our aquarium and we thought nothing more of it.

Next, after a wait that was longer than they estimated by days, our items were delivered to our home in Tennessee.

Upon delivery, the movers did not un-crate the aquarium, but said that the moving company will be in touch to schedule it.

We waited 3 weeks, before reaching out to the moving company. Their receptionist Lindsey then told us that un-crating the aquarium was our problem now "since they never quoted it during the move".

Why would it be our problem that your incompetent company didn't quote us correctly.

Now, we have an aquarium stuck in a very elaborate nailed together box. The mover even told us we shouldn't un-crate it ourselves since it will damage the item.

Thus we get to go to claims court with these jerks most likely.

Avoid this, and pick any other moving company, as everyone else says on the Internet. Wish I had read it first.
February 6, 2020, 7:17:27 pm
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