I wish I could give this place "0" stars. the body shop /uhaul pickup location at 666 Washington Ave in prospect heights brooklyn should not be allowed to rent uhauls. it is extremely UNSANITARY, the cars are in terrible condition and they are parked all up and down Washington avenue, not even in their lot.

the man working behind the counter who refused to tell me his name was probably the rudest person i have ever encountered and should absolutely not be dealing with the public let alone represent a company. this was Saturday august 5 2023 at 9am.

he handed me the keys to a dirty and smelly van that was way down another block that 1. had a flat front tire and 2. was filthy and smelled like cigarettes. i took a photo of the tire and when i walked back in to the shop he told me that it was just the indicator light. i showed him the photo where the tire was visibly flat. he said to bring the van around and they would fill it with air. i told him i didn't want to pay for all of this time going in and out and i didn't feel comfortable driving a van w a bad tire when i was moving furniture. i asked to please swap out the vehicle and he said there were no more vans avail and took the next customer - i asked him for his name and he refused to tell me. i then asked for a full refund and he continued to ignore me. he came from behind the desk and i asked him his name again and he refused to answer and never came back.