I wouldn’t even give him 1 star. I returned the truck after hours and placed the key in the box like Malav instructed me to do. Someone must have hit the truck over night after I returned it because he charged me $100’s in damages and then created a fabricated damage report with dates and accident information completely made up that did not match with my rental period. Then the regional franchise manager, Don, who is major D-bag refused to refund the charges despite admitting to the fabricated accident report. BEWARE!! Unfortunately, Malav and Donny don’t know my husband owns a law firm so I’ll end up faring much better than most despite the tremendous absurdity of this.