Type: Truck rental
Phone: (757) 253-2972
City: Williamsburg, Virginia
Address: 4401 Ironbound Rd, Williamsburg, VA, 23188
Business hours
Su closed
M-F 8 am-4:30 pm
Sa 8 am-1 pm
https://www.budgettruck.com/locations/va/williamsburg/231880
To get a quote or place an order, please call (757) 253-2972
Customer's reviews
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DO NOT USE - THEY STOLE MY MONEY
I am extremely disappointed with this company. I ordered a specific number of tables and chairs and linens to go with them. When they delivered my order, they did not bring one of the tables. So, I was unable to use 10 chairs and 1 tablecloth and the delivery person took them back. To my surprise, they charged me for the 6th undelivered table and chairs and linen that I could not use. I emailed to address this and they responded with a copied/pasted cancellation policy and no other acknowledgement of the situation and their responsibility for it. I emailed again thoroughly and very politely explaining the situation and asking for a response - but got none. I still have yet to receive a refund for the items that were either not delivered and/or could not be used. In my opinion, this company stole my money and has terrible customer service.
June 1, 2018, 3:47:23 pm
I am extremely disappointed with this company. I ordered a specific number of tables and chairs and linens to go with them. When they delivered my order, they did not bring one of the tables. So, I was unable to use 10 chairs and 1 tablecloth and the delivery person took them back. To my surprise, they charged me for the 6th undelivered table and chairs and linen that I could not use. I emailed to address this and they responded with a copied/pasted cancellation policy and no other acknowledgement of the situation and their responsibility for it. I emailed again thoroughly and very politely explaining the situation and asking for a response - but got none. I still have yet to receive a refund for the items that were either not delivered and/or could not be used. In my opinion, this company stole my money and has terrible customer service.
